Contact the company
Place of communication with the COMPANY, for any purpose, is the central store of the COMPANY headquarters and / or the email address firstname.lastname@example.org
Field of application
This information is addressed to individuals who visit our offices and / or our website or carry out any transaction with the COMPANY, such as indicatively to customers or passing and / or prospective customers, suppliers and their representatives and generally to any natural person who in any capacity has transactions or communicates with the COMPANY.
The processing of personal data consists of the collection, registration, organization, structuring, storage, alteration, retrieval, retrieval of information, use, transmission, restriction or deletion of personal data that have come or will come to our knowledge, or in the context of all kinds of our relationships, either in the context of information we receive from a third party natural or legal person or public sector entity in the exercise of your legal right or our legal right.
Who is responsible for processing the data
The COMPANY acts as the "Responsible Processor" and in cases as the "Executor" of personal data based on the General Data Protection Regulation (EU) 2016/679, hereinafter the "GCC", of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC.
What personal data do we process and where do we collect it?
THE COMPANY processes your personal data provided by you, data submitted or to be submitted by you or your legal representatives, necessary for the initiation, maintenance and execution of any kind of your existing transactions with the COMPANY, existing or future, depending on the service provided and its current procedures and policies.
Your personal data, which you provide to us, must be complete and accurate and updated with your diligence immediately, in any case of change or whenever deemed necessary by the COMPANY to maintain our relationship or in fulfillment of its obligation. COMPANY arising from the law and the applicable regulations.
For the conclusion of the contract, the COMPANY collects and processes the following minimum personal data: Name, identity / passport or other official identification document, place of residence, home address, e-mail address, work address, telephone (landline or / and mobile).
Why and how we use your personal information
We use your personal data for the following purposes:
When communicating to answer your requests and questions to the COMPANY: If you contact us (such as by submitting a contact request on our website, sending an email, by phone, we process information about you to contact us and respond to your requests.
For the functionality of our websites and for their technical and functional management: When you choose to register for a service, through our website, we must process the personal information you provide, in order to create and manage a personal account for you. This personal information allows us to manage your account, for example by changing your password or correcting personal information.
To promote our products and services and to tailor your marketing and sales activities to your interests: We may use information about you to inform you of new and / or service developments, alerts, updates, terms, specific offers and related campaigns and promotions (including newsletters). We may also process your personal information to post your opinion about our services on our website, after we have obtained your positive consent for this purpose.
For our transactions with customers, suppliers and partners who process orders for our services: If you request any of our services, or if you provide products or services to the COMPANY, our employees, customers or partners as a supplier or business partner , we process information about you, to engage and manage related transactions such as invoices and payments, or to provide assistance and assistance in completing the order.
To manage the security of our website, networks and systems: We may collect and process data about the use of our website in order to ensure the security of our websites, networks and systems or to investigate and prevent potential fraud, including advertising fraud and cyber attacks.
To comply with applicable laws and regulations and to ensure the smooth running of our business: In some cases, we must process personal information to comply with applicable laws and regulations. For example, responding to a request from a regulator or defending a legal claim. We may also process personal information to monitor the performance and operation of our business, such as conducting internal audits and investigations or for financial and accounting archiving and insurance purposes.
Processing of special categories of personal data
The COMPANY does not collect data of special categories.
Data concerning minors
All our services are aimed at adults. Our websites are not aimed at minors and the COMPANY does not promote or market its services to minors.
How we secure your personal data
The COMPANY in compliance with the current legal framework has taken all the necessary actions, implementing reasonable technical and organizational measures for the legal maintenance, processing and safe storage of personal data file committed to ensure and protect in every way the processing of your personal data from loss or leakage, alteration, transmission or in any other way their improper processing.
What is the legal basis for processing your personal data?
THE COMPANY legally processes the personal data if the processing a) is necessary for the service, support and monitoring of your transactions with the COMPANY and the correct execution of the contracts between us, b) is necessary for the COMPANY to comply with its legal obligation or for the pursuit of its legal interests arising from your relations with the COMPANY or from other rights deriving from the law, c) it is necessary for the fulfillment of its duty performed in the public interest within the framework of the current legislative and and d) is based on your prior express consent, provided that the processing is not based on any of the above legal processing bases mentioned above.
Withdrawal of consent
You have the right to revoke in writing, at any time, your consent, where required and given, without prejudice to the legality of the processing based on it, until the day of its revocation. Withdrawal of your consent can be submitted in writing to the main store of the COMPANY headquarters or to the e-mail address under the heading "Contact the company".
Purposes of processing
The processing of your personal data concerns: 1) The service, support and monitoring of your relations with the COMPANY, the correct execution of the contracts between us, the examination of requests for the provision of services, the fulfillment of the obligations of the COMPANY as responsible or executing the processing and exercising its legal and contractual rights. 2) Carrying out audits provided by the current legislative and regulatory framework. 3) The registration, recording and archiving of all your orders to the COMPANY which are granted either in writing, electronically or by telephone, for the preparation of contracts, the provision of information, communication and our active assistance in matters of advice and services . 4) The upgrade and promotion of the services provided by the COMPANY and the companies cooperating with it, subject to your prior consent. 5) The satisfaction of all kinds addressed to COMPANY requests or the examination of your complaints regarding the services offered. 6) The fulfillment of legal obligations of the COMPANY arising from the current legislative and regulatory framework.
Automated decision making and profiling
We do not make decisions based solely on automated personal data processing processes.
Data retention time
The information we collect about the conclusion of contracts with our customers, suppliers and partners, will be kept for the entire duration of the transaction or service periods and for as long as provided in each case, by the applicable legal and regulatory framework. and in any case for a period of twenty (20) years from the last calendar day of the year of termination of your respective transaction with the COMPANY. If you have registered in the member domain of our website, the COMPANY will keep your account details as long as you maintain an active account. If you have subscribed to the Newsletter, your subscription details will be retained for as long as you are subscribed to our distribution directories. The personal information required to exercise your rights and record your preferences remains for 20 years and / or longer if this is necessary for our COMPANY to comply with applicable laws or regulations.
Who are the recipients of personal data?
The COMPANY does not transmit your personal data directly to third countries or international organizations unless the transfer is required by the applicable regulatory or legal framework.
The employees of the COMPANY, have been authorized to access personal information only to the extent necessary for the service of the applicable purposes and the performance of their duties. The COMPANY transmits or discloses your personal data to third parties, in accordance with existing legislation, such as accountants and accounting firms to comply with the statutory obligations of the COMPANY. Courier and mail transmission companies and mobile text message service providers (sms) via mobile telephony. The COMPANY has legally ensured that the processors on its behalf fulfill the conditions and provide sufficient assurances for the implementation of the appropriate technical and organizational measures, in order to ensure the protection of your rights.
As the subject of the processing of personal data you retain the following rights: 1) In any case where we rely on legitimate interests in the processing of your information you have the right to reject or restrict the processing of your information. 2) Right of access to personal data concerning you and if they are processed by the COMPANY as responsible for processing, the purposes of processing, the categories of data and their recipients or categories of recipients (Article 15 GCP). 3) Right to correct inaccurate data as well as to fill in missing data (Article 16 GCP). 4) Right to delete your personal data, subject to the obligations and legal rights of the COMPANY for their retention based on the applicable laws and regulations (Article 17 GCP). 5) Right to restrict the processing of your personal data, if either the accuracy of the data is disputed, or the processing is illegal, or the purpose of the processing was missing and provided that there is no legal reason for their retention (Article 18 GIP). 6) Right to portability of your personal data to another controller, provided that the processing is based on your consent and is carried out by automated means. The satisfaction of this right is subject to the legal rights and obligations of the COMPANY for the retention of data and the fulfillment of its duty in the public interest (Article 20 GCP). The COMPANY is committed to providing you with all possible assistance and assistance in exercising these important rights.
How to exercise your rights and file a complaint
Any request regarding your personal data, for the exercise of your rights, must be addressed in writing to the main store of the COMPANY headquarters, or to the e-mail address under the heading "Contact the company". A special form for exercising the right of access is available at the central store of the COMPANY headquarters. DISCLAIMER OF THE COMPANY or unjustified delay in the satisfaction of your requests, in the exercise of your rights, gives you the right to appeal to the Personal Data Protection Authority as a competent supervisor principle for the implementation of the GPA. In any case, you reserve the right to file a complaint to the competent Supervisory Authority if you consider that the processing of your personal data is done in violation of the applicable legislation. For more information you can visit the website of the competent supervisory authority at https://dpa.gr
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